FREE LOCAL DELIVERY

Fast. Easy. Free.

Delivery FAQ

🐾 WHERE DO YOU DELIVER?

We deliver pet food and supplies to the Northern Colorado area, including, Fort Collins, Loveland, and Windsor. See Store Locator for complete map and list of zip codes for our delivery area.


🐾 WHEN DO YOU DELIVER?

We deliver throughout the day, starting about 8 a.m. and usually finishing by 5 p.m. It may take longer to deliver everything on exceptionally busy days, but we strive to always have deliveries completed by no later than 8 p.m. Deliveries can take 1-2 days from the date of your order.

🐾 HOW MUCH DOES IT COST?

Delivery is free for orders with a pre-tax value of $50 or more. There is a $5 delivery fee for orders under $50. Hay delivery has a separate delivery fee structure (see below).

🐾 DO OU DELIVER HAY?

Absolutely. We charge a flat fee of $50 for each increment of 20 bales of hay (including straw and alfalfa) and a flat fee of $20 for each increment of 35 bales of shavings. Please call one of our stores to place an order for hay or shavings. Up to 2 bales of shavings can be added to an online order for an additional $1 charge per bale.

🐾 DO I HAVE TO BE AT HOME?

You do not have to be home unless your order includes frozen products. We will knock on the door or ring the doorbell when we deliver. We will leave your order near the front door unless specified otherwise in the Comment section of your order. If you order any frozen products, you will need to be home to accept the order unless alternate arrangements are made. We do not accept returns on delivered frozen products.

🐾 HOW DO I ORDER?

You can shop online or call any of our stores to place an order for delivery or for pick up in store. See Store Locator for phone numbers, or call 1-833-NOCO-PET.

🐾 DO YOU DELIVER ON THE WEEKENDS?

Yes, we are currently delivering 7 days a week. Deliveries can take 1-2 days from the date of your order.

🐾 DO YOU DELIVER FROZEN RAW FOOD?

Yes. We are delivering frozen products, but you will need to be home to accept the order unless alternate arrangements are made. We do not accept returns on delivered frozen products.

🐾 IS THERE A MINIMUM PURCHASE?

Orders less than $50 will incur a $5 delivery fee, but there is no minimum purchase amount required. To qualify for free delivery, orders must meet a minimum, pre-tax value of $50.

🐾 IS THERE A MAXIMUM FOR LOCAL DELIVERY?

If you have quite a large order in mind (say, a whole pallet of dog food), please give us a call at 1-833-NOCO-PET and we will direct you to our buying manager who can arrange purchasing a whole pallet for you and discuss what delivery will entail.

🐾 WHAT IS THE DEADLINE FOR LOCAL DELIVERY?

We recommend placing your order two days before you will be out of food. You can place an order as far in advance as you like. Orders placed by 10 a.m. MT will usually be delivered the same day, and most customers receive their orders within 1-2 days.

🐾 DO YOU SHIP PRODUCT FOR PETS WHO LIVE TOO FAR FOR LOCAL DELIVERY?

This service is not available through our website that this time. We only deliver to our local Northern Colorado area. 

🐾 WHO DO I CONTACT WITH DELIVERY PROBLEMS?

Call the delivery office at 833-NOCO-PET (833-662-6738), if you have any questions or problems about your order or delivery. You may also email us at support@poudrefeed.com.

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