HOW DO I USE COUPONS & DISCOUNT CODES?
To use a Discount Code, enter the code into the "Discount Code" field at Checkout. Discount codes can be found at the bottom of coupons.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Local delivery orders placed by 10 a.m. MT will usually be delivered the same day based on delivery zone, and most customers receive their orders within 1-2 days.
Pickup orders will usually be ready within 1 hour if received by 5 p.m. MT on weekdays and 3 p.m. MT on weekends. After the cutoff time, orders will be ready by 9 a.m. the next day (12 p.m. on Sunday). Changes in store hours due to pandemic may alter this schedule.
Pickup orders will usually be ready within 1 hour if received by 5 p.m. MT on weekdays and 3 p.m. MT on weekends. After the cutoff time, orders will be ready by 9 a.m. the next day (12 p.m. on Sunday). Changes in store hours due to pandemic may alter this schedule.
CAN I ORDER FROZEN PRODUCT ONLINE?
Yes, we deliver frozen products! When preparing the deliveries, we keep all frozen food on ice until the delivery is made. Once we make the delivery, it is the customer's responsibility to ensure the product is kept at a proper temperature. We offer insulated bags for purchase with frozen foods that can keep frozen food cold for a few hours if you will not be home for delivery. We can also put the product in any cooler you provide at the delivery location. We do not accept returns on delivered frozen products.
CAN I SET UP A RECURRING ORDER AND AUTOSHIP?
Yes, you can! Never run out of pet supplies again. See our Autoship page for details.