Store Manager
Fort Collins, Loveland, Windsor
Opportunity
Poudre Pet and Feed Supply seeks a Store Manager to join our team. You will play a key role in helping pets live happier, healthier lives. Success in this role will require effective communication skills, innovative thinking, and a passion for pets. Through training you will become a knowledgeable expert when it comes to pet nutrition and care.
What You'll Do
- Customers first! We truly do believe that they deserve the best and that's what we strive for.
- Lead, develop and coach a team of hourly clerks to build successful relationships and deliver an exceptional customer experience.
- Implement changes to the store to best achieve our mission and goals.
- Act as a point of escalation with customers and driven to ensure customer issues are addressed immediately.
- Train Team Members to safely and accurately perform tasks to predetermined standards.
- Based on operational plans and company standards, assign Team Members to job tasks in order to maximize customer service & reach retail goals.
- Provide management feedback of Team Members and then provide on-the-job training to meet training needs.
- Create a positive team dynamic that encourages all employees in the store to provide feedback and drive change within the store, adapt to the ever-changing business, and stay focused on the customer experience.
- Model accountability, creativity, resourcefulness, energy, passion, leadership, integrity, honesty, and team building.
What You'll Need
- Love for furry or feathered creatures
- A passion for helping people
- Must be able to lift 50 lbs repeatedly
- Weekend availability a must
- Minimum 20 hours a week availability
- No uncontrollable allergies, such as hay or animals
- Fantastic communication skills
About Poudre Pet and Feed Supply
Poudre Pet and Feed Supply is a privately held corporation. Karen Horak and Karen Morris purchased the store in 1988. Since then, Poudre Pet and Feed Supply has grown to become the leading local independent pet food and supply company in Northern Colorado. Poudre Pet and Feed Supply is more than just the place to go for all your furry friends’ needs. This is a progressive company with big ideas. We believe our success is due to the remarkable people who work for this company. Their talent and experiences are extraordinary. Poudre Pet and Feed Supply is proud to be a contributing member of the Fort Collins community.